Car subscriptions are growing more and more popular as an exciting alternative to traditional car ownership or PCP. All of the running costs are included, meaning you’ll never be caught out by unexpected payments. All you have to do is add the fuel and hit the road.

Along with your chosen vehicle, you will also benefit from:

• Service and maintenance
• Breakdown cover
• 1,000 miles per month as standard
• Fully comprehensive insurance
• Road tax

The following items are not included in the Drive Fuze monthly subscription and would be subject to additional charges:

• Delivery and collection fees
• Fines or penalties that you receive during your subscription
• Damage outside of BVRLA Fair Wear and Tear guidelines
• Insurance excess in the event of an accident
• Fuel or EV charging

At point of ordering, we will take an initial payment which will include:

• An upfront monthly subscription - this is your refundable deposit
• The costs to deliver the vehicle

A breakdown of your initial payment will be presented when you order so you always know what your upfront costs are before you order.

On the day of delivery, we will take the monthly vehicle subscription fee in advance and then every month thereafter until the vehicle is returned.

When the vehicle is returned, we will return the refundable deposit to you less any charges for damages as outlined in your subscription agreement.

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You can sign up as part of the vehicle ordering process or sign up and be ready for when you find your perfect vehicle. To sign up without an order, simply click the sign-up button on the top right of our homepage and follow the steps.

To sign up as part of the ordering process, you will need your driving licence, a proof of address and a credit or debit card. To ensure you meet our eligibility criteria and to ensure you are getting the right subscription offer, we will use the data provided in your application to verify your eligibility from a variety of sources.

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This includes credit reference agencies and other external organisations which will also help protect Drive Fuze from fraud. We will use this information to verify your identity and ensure the vehicle subscription payment is right for you. We will look for things like CCJs (county court judgements for debt), bankruptcies, insolvencies, and credit searches by debt collection agencies. With that information, we’ll be able to make an affordability assessment.

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Though not a hard credit check, a record of our search will be left in your history, but it will not affect your credit rating.

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Once you have submitted your driving licence and proof of address details, you will select the day of delivery and submit your credit or debit card details. You will be presented with a Subscription Agreement that outlines all of the conditions of subscription and then that completes the ordering process.

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We will then check your documents against our eligibility criteria and notify you of the decision. Once approved, we will contact you to let you know your vehicle is on its way.

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PLEASE NOTE: We will not take the initial payment until your eligibility checks have been approved. In the instance we are unable to offer you a vehicle subscription, no payments will be taken and we will contact you to notify you of the decision.

As part of the ordering process, you will select a date for your vehicle to be delivered. Our delivery driver will call you on the day of your delivery with an approximate time of arrival. Should anything change the anticipated delivery time, we’ll call to update you.

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We’ll need the main subscriber to be present for the delivery of the vehicle. We’ll need to see your driving licence to verify your identity.

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PLEASE NOTE: If the vehicle cannot be handed over to the main subscriber or in the event that the driving licence is not available or failure to be there when the car arrives will result in an aborted delivery and may be subject to an admin fee.

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Will I need to check the car on delivery?

Prior to delivery, our team check every vehicle to ensure its ready for your monthly subscription. On the day of delivery, our driver will check the vehicle again as part of the handover process with you.

We suggest you also check the vehicle to make sure you’re happy with its condition. Should you notice any damage, you can let our driver know or report it to us by calling 0330 118 0947 or emailing subscriptions@drivefuze.com

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What if I want to amend my delivery?

If you want to amend your delivery, call us on 0330 118 0947 and we will reschedule. If you want to amend within 48 hours of the original delivery date, you may be liable for the original cost of delivery.

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What if I want to cancel my delivery?

At any point before the subscription start date, you can cancel the subscription. The Initial Payment paid in advance will be refunded (refunds can take up to 10 working days to appear in your bank account). We shall retain £100 as a cancellation charge to cover the vehicle administration costs. If you want to cancel, contact us by calling 0330 118 0947 or emailing subscriptions@drivefuze.com